Stay Connected
Rules, Regulations & Game Conditions
Self-Serve Terminal
The videos are best viewed on Mozilla Firefox and Google Chrome web browsers and Smartphones.
Loading Paper into the Self-Serve Terminal
Learn how to load the paper into the Self-Serve Terminal properly preventing printer jams and reducing instances for technical support
Cleaning the Ticket Scanner in the Self-Serve Terminal
Learn how to access and clean the ticket scanner which will prevent jamming.
Resetting the Self-Serve Terminal
Learn how to reset the Self-Serve Terminal should Lottery Support Hotline ever instruct you to do so.
Correcting the Bill Acceptor in the Self-Service Terminal
Learn how to properly handle the bill acceptor and bill stacker to reduce the chance of issues.